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Showing posts with label Solution Definition. Show all posts
Showing posts with label Solution Definition. Show all posts

Wednesday, April 24, 2013

Be a kid?


What does a kid prefer which organizations don’t?

Simplicity – Kids say what they feel, enjoy all little emotions, laugh when they are happy, scream when they are angry, cry when they are in pain, sleep when they are tired and run around till they drop to the ground. They will also pester you for the last chocolate chip till you give in.

They just un-complicate (if that is a real word, if not then a real word has just been coined) issues and handle them in the simplest possible way. Organizations on the other hand, like to complicate things.

Monday, September 10, 2012

Assessing Incremental Risk of Online Fraud – A case study



Business Scenario / Pain point:

Online Applications for consumer Banking (example, deposit accounts like checking account or IRA account, and credit lines like credit card, student or home loans etc.) are usually long and customer is required to have several data points before being able to completely fill out the application. At the same time he/she also needs to make certain decisions as part of the process. If the customer is not able to finish the application is one attempt, then there are several issues as listed below originate as business problems.